The Long Term Care Ombudsman Program (LTCOP) is the most effective program to advocate and act as a resource for older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care homes especially during the COVID-19 pandemic. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.
State bill S.8617 (May) / A.10045 (Clark) would help make program reports more robust by asking the state office to include information about patterns of complaints, policy recommendations, and detailed reporting about the kinds of complaints received by the regional offices. It also adds a new annual report to the Attorney General.
Please urge Governor Hochul to sign S.8617 / A.10045 into law.
