Protect Affordable, Reliable Telephone Service


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Dear [Decision Maker],

Please support Minnesota consumers by opposing HF 1665. For over 100 years, telecommunications in Minnesota have been protected by the Public Utilities Commission. This bill would eliminate protections to an increasingly popular telephone service known as VOIP, leaving consumers at the mercy of large corporations more interested in the bottom line than in customer satisfaction.

Regardless of how phone service is delivered, whether by copper, fiber, or cable, consumers need protections.

Without these protections consumers will lose in three key ways:

- Affordability: Deregulation does not spur competition or make phone service more affordable. History has shown that in states where deregulation has passed -- places like Illinois, Texas, and California-- prices have risen.

- Reliability: Consumers will lose the guarantee that service quality rules are in place to ensure that outages are fixed promptly and phone service is not disconnected.

- Accountability: Other protections such as truth and billing and protections against unauthorized charges would also be eliminated. Consumers would no longer have a state regulatory body to call for assistance.

Please protect strong regulations and consumer protections that ensure we can get a fair price for phone service and get it repaired in a timely manner.

[Your Name]
[Your Address]
[City, State ZIP]